About Avenue 360

Avenue 360 Health and Wellness, a 501 (c)3 organization, is a Federally Qualified Health Center with six clinics in the Houston region providing primary, behavioral health, and dental care to medically underserved communities.

Previously, the organization was known as Houston Area Community Services (HACS), founded in 1998 to treat those living with AIDS. Several years ago, HACS partnered with Bering Omega (Omega House), which provided hospice care to people living with HIV/AIDS, to form Avenue 360.

Mission

The mission of Avenue 360 is to provide high quality and caring services to promote healthy people and communities.

Vision

Community Vision Statement: To be the provider of choice.

Vision Elements:

• High-quality coordinated, patient-centered, community-based care and services addressing the non-medical drivers of health.
• Providing comprehensive, high quality, and caring services is the core of what we do.

Values

Our agency Values PACT are our guiding principles. These values formulate the compass that guides us, and the promise we make to each other and to the communities we serve.

• P is for Pride. We take PRIDE in our work.  
  We strive for excellence, knowing that every detail matters. Whether we’re serving a patient, supporting a colleague, or representing Avenue 360 in the community, we do it with integrity, professionalism, and heart.
• A is for Attitude. We have a positive ATTITUDE.  
  We bring joy to our work and uplift those around us. We foster a culture where people feel seen, heard, and empowered to thrive. Our attitude is contagious—and we make sure it’s worth catching.
• C is for Curious and Customer-service oriented.  
  We are CURIOUS.  
  We ask questions, seek understanding, and embrace learning. We don’t jump to conclusions—we listen, explore, and aim to understand the “why” behind the “what.” Curiosity keeps us open, humble, and growing.
  We are CUSTOMER-SERVICE oriented.  
  We deliver compassionate, person-centered service. We treat every individual—patients, clients, and colleagues—with empathy, dignity, and respect. Our care goes beyond treatment—it’s about connection.
• T is for Team. We are a TEAM.  
  We take full ownership of our roles and support each other wholeheartedly. We communicate clearly, celebrate wins together, and assume the best in one another. We’re stronger because we work together.

 
As a Federally Qualified Health Center (FQHC), Avenue 360 receives HHS funding and Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. Avenue 360 Health and Wellness is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).