Here’s what we’re doing to protect our patients during coronavirus
With a longtime commitment to quality and compassionate health care, Avenue 360 provides a patient-centered experience that gets people well and keeps them well– no matter a patient’s income, background, or medical condition. Our patients’ health and safety is our number one priority.
Here are the steps we’ve taken – and continue to take –during the coronavirus, which is expected to continue for months. All seven of our Houston-area clinics are open.
Outside of our clinics, an Avenue 360 provider asks several screening questions and takes the temperature of people entering the building, including patients and staff. If an individual has a fever, the person is asked to remain in their car.
In accordance with guidance from the CDC and Texas officials, we strongly urge patients to wear a face covering. We provide masks to patients who need one. All clinical staff are required to wear a mask.
We have removed chairs from our waiting rooms to ensure there is at least six feet of distance between patients. There are multiple hand sanitizing stations throughout waiting and exam rooms.
Separating COVID patients
Any patient experiencing COVID-19 symptoms is to call ahead (713-426-0027) and notify our medical team. Upon arrival, the patient is to remain in their car and call our triage desk. Our COVID team will come out to the car wearing full Personal Protective Equipment (PPE). We are providing COVID testing at three of our locations: The Heights, Griggs, and Southwest.
Avenue 360 launched telemedicine in March. Our medical team of doctors and nurses can see patients virtually by phone or computer from the comfort of their home. To make an appointment, please go here.
We provide credible information on the virus and are here to answer your questions at (713) 426-0027.
The information contained in this Avenue 360 Web site is not a substitute for medical advice or treatment, and Avenue 360 recommends consultation with your Avenue 360 doctor or health care professional.